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Tuesday, February 16, 2010

Pehchaan Walk-in - RIM (Pune) -Technical Support Specialist

Send resume to

Sivaramakrishna_Gaddam@ADP.com

As ADP continues on its growth path, we are constantly looking for dedicated associates such as YOU who gel into our diverse and unique work culture. Refer your friends and contribute to the growth!


EXCLUSIVE PEHCHAAN WALK IN FOR VOICE TECHNICAL SUPPORT SPECIALIST - (RIM - Pune)

Date: 16th – 19th February 2010

Venue: ADP, Pune

Time: 12.00 PM – 5.00 PM

Brief overview of RIM (Hiring Manager – Masthanaiah Cheekavolu)

RIM - As the name implies, managing remote IT infrastructure using a combination of Intranet and Internet with the help of sophisticated tools is described as RIM. RIM is the latest offshore model through which the IT requirements of an organization, specifically the support functions of infrastructure management and maintenance are dealt remotely. RIM is adapted by several organizations as this mode of service delivery helps to reduce the costs by leveraging the infrastructure, tools and resources.

Technical Support Specialist (ITSC)

SKILLS REQUIRED

  • 1 - 3 Years IT experience preferably in Tech Support Voice
  • Experience with remote / Virtual technical support via telephone in call center environment
  • Knowledge of PCs, servers, VPN, Peripherals devices, Wireless connectivity and industry standard software
  • Knowledge of Black Berry & PDA support
  • Experience in any of the following is a mandate

- Active director Administration

- Blackberry Support

- VPN

- Citrix Client support

  • Excellent verbal & written communication skills
  • Flexibility to work in a 24/7 environment.
  • Must be able to work in a team environment.

Qualification: BCom/BSc/BCA/BE/BTech/MCA/MSc

The following candidates need not apply:

  • Candidates with less than 1 year in the current company
  • Candidates who have worked with 3 or more companies and possess only 2 years experience
  • Candidates who have applied in the last 6 months

Note

  • Please ask the candidate to directly walk-in with their resume, 1 passport size photo and a copy of their results / mark sheets.
  • Abhishek Mudholkar/Tanvi Saxena would be the HR point of contact.
  • Please upload all the resumes on IKARE (Job Code – System Administration)
  • IKARE application supports .doc, .xls, .txt, .pdf formats only
  • Referral Bonus would be paid on successful completion of 3 months by the hired referral, if only the resume is uploaded on IKARE
  • Resumes not uploaded on IKARE will not be considered as referrals and associates will not be eligible for referral bonus
  • While uploading the resume on IKARE, please mention the complete name of your referral (First and last name)
  • Please mention the accurate Date of Birth (YYYY/MM/DD)
  • Please provide detailed comments as to why he / she is suitable to work at ADP, referrals uploaded without valid comments will be eligible for only 50% of the actual referral bonus amount
  • Please mention the Correct passing year of Class X

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